Your order process begins when you select the products you want and add them to your shopping basket on our website.
Regardless of the nature and size of the product you purchase, shipping is free for all purchases made through Tommatech-home.com.
After successfully completing your order, you will automatically receive an order confirmation email. This confirmation indicates that your order has been successfully received and includes your order number.
You can track the status of your orders using the "My Account" page's "My Orders" section and the order code sent to you via email and SMS through our "Order Tracking" page.
The shipping service for purchases made on Tommatech-home.com is provided to all cities in Turkey by Hepsijet XL or Hepsijet Cargo companies. The product/s you order online will be delivered within 2 business days by our contracted courier companies.
It is aimed for your product to reach your address within 48 hours after your order has been delivered to the courier. Your shipping delivery process will be monitored by us every moment. If you experience any disruption in this process or require information, you can contact us at our phone number 444 50 61 or via our email address bilgi@tommatech-home.com.
When receiving your orders from the courier, please inspect the exterior of the package together with the courier. If you notice any damage, deformation, or deficiency in the package, please prepare a report with the courier and do not accept the shipment. This precaution will help resolve any issues in a timely manner and ensure that a new solution is found for you as soon as possible.